Frequently Asked Questions
Frequently Asked Questions
PHOTO EYES: What the issue likely is would be a photo eyes issue; the safety devices at the bottom of your door opening that stop the door from coming down if there is something in the way. If you can press and hold the wall station button and the door closes all the way, the photo eyes need to be adjusted or fixed. If this does not solve the issue, please contact us to schedule a service call.
SPRINGS: When the springs on a door break, it can cause the door to not function properly. On Four Seasons Garage Doors installations, these are torsion springs at the top of your door when it is in the down position. A break will be readily visible and we can get our Service Team to you as soon as possible to replace them. If it was installed by another company then there may be other springs at work, including extension springs that will be along the horizontal track, and springs that are encased and not visible (usually a TorqueMaster). These may require a visit by one of our service technicians to accurately assess and quote a cost for repair or replacement.
If Four Seasons Garage Doors is replacing an existing door (or two!), it would be essential for the space behind and beside the opening to be cleared for our team. They will need to be working around the opening, as well as back from the opening on the ceiling/trusses to install the track, sections, springs and hardware. Having the entire space cleared will help our teams be safe and accurate with your installation!
For repair, please ensure that the area below or around the item to be repaired or replaced is cleared. It’s important for the technicians to have easy access in order to provide you with their best assessment!
With NEW Garage Door Installation, the area should already be quite clear and ready for door installation. It will help our team greatly if we are able to see the space before drywall goes up to assess appropriate backing and blocking – ask us for a quick diagram to clearly lay out how best to frame your new construction for door installation!
If Four Seasons Garage Doors is replacing an existing door (or two!), it would be essential for the space behind and beside the opening to be cleared for our team. They will need to be working around the opening, as well as back from the opening on the ceiling/trusses to install the track, sections, springs and hardware. Having the entire space cleared will help our teams be safe and accurate with your installation!
For repair, please ensure that the area below or around the item to be repaired or replaced is cleared. It’s important for the technicians to have easy access in order to provide you with their best assessment!
With NEW Garage Door Installation, the area should already be quite clear and ready for door installation. It will help our team greatly if we are able to see the space before drywall goes up to assess appropriate backing and blocking – ask us for a quick diagram to clearly lay out how best to frame your new construction for door installation!
Most Advanced
Garage Door Openers
| Roselle | Bolingbrook | Rockford | Schaumburg | Naperville |
| Downers Grove | Bloomingdale | Aurora | Skokie | Crystal lake |
| St. Charles | Elgin | Waukegan |
Our Service Areas
| Roselle | Bolingbrook |
| Rockford | Schaumburg |
| Naperville | Downers Grove |
| Bloomingdale | Aurora |
| Skokie | Crystal lake |
| St. Charles | Elgin |
| Waukegan |
CONTACT US TODAY
Highly-Rated Garage Door Service
